You will receive a tracking number via email once your order has been fulfilled.
- WHAT IS YOUR RETURN/EXCHANGE POLICY?
We do not accept returns or exchanges. All sales are final. (Updated 2/25/22)
- WHAT IF I WANT TO UPDATE OR CANCEL MY ORDER?
We are unable to change order details or cancel orders. We also are not responsible for incorrect shipping addresses, or items lost or damaged during shipping.
- I'M HAVING ISSUES WITH TRACKING & DELIVERY
If your tracking number has not been updated after 3 business days, please reach out to us at firstname.lastname@example.org with your order no. and we will look into it.
- WHAT IF A PIECE COMES DAMAGED IN MY PACKAGE?
At Top Gyal, we make sure your items are sent in the best condition— but if you receive anything damaged or defected, send us an email right away at email@example.com and provide a photo of damage.